Refund policy

RETURN & REFUND POLICY

ORDER CANCELLATIONS
Changed your mind right after ordering? You can cancel your order for a full refund within 1 hour of placing it, as long as it hasn't yet entered production. To cancel, contact us immediately at mrtoxicshopsupport@gmail.com with your order number. After this 1-hour window, your item enters production and can no longer be cancelled or modified.

RETURNS AND EXCHANGES
Because each item in our store is custom-made to order (print-on-demand), we're unable to accept returns or exchanges for reasons such as buyer's remorse, incorrect size selection, or general dissatisfaction with a color or style choice once an order has entered production. Since items are printed specifically for each order, we can't restock or resell custom-printed items.

We do stand behind the quality of what we send you — if your item arrives defective, damaged, or different from what you ordered, we'll make it right. See "Damages and Issues" below.

DAMAGES AND ISSUES
Please inspect your order as soon as it arrives. If your item is defective, damaged in transit, or incorrect (wrong design, size, or color from what you ordered), contact us within 30 days of delivery at mrtoxicshopsupport@gmail.com with:
- Your order number
- A clear photo of the item and any damage or defect

Once we've reviewed your claim, we'll arrange a free replacement or a full refund — whichever you prefer. There's no need to return the original item to us.

NON-RETURNABLE ITEMS
As all products are made to order, all items in our store are final sale once production has begun. We're unable to accept returns or offer refunds for:
- Change of mind or incorrect size/color selected at checkout
- Items that have been worn, used, or altered
- Sale items or gift cards

If you're unsure about sizing before ordering, please reach out to us first at mrtoxicshopsupport@gmail.com and we'll do our best to help you choose correctly.

REFUNDS
Once your claim is reviewed and approved, refunds are issued automatically to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since your refund was approved and you still haven't received it, please contact us at mrtoxicshopsupport@gmail.com.

QUESTIONS
If you have any questions about this policy, please contact us at mrtoxicshopsupport@gmail.com.