Shipping policy

SHIPPING POLICY

ORDER PROCESSING
All items in our store are made to order. Once you place an order, please allow 2-7 business days for production before your item ships. You'll receive a shipping confirmation email with tracking information as soon as your order leaves our fulfillment facility.

During high-volume periods (promotions, viral moments, or holidays), processing times may take slightly longer. We'll do our best to keep you updated if there are any delays.

SHIPPING TIMES
Once your order ships, delivery typically takes:
- United States: 3-7 business days
- Canada: 5-12 business days

These are estimates only and are not guaranteed. Actual delivery times may vary based on your location, customs processing (for Canadian orders), and the shipping carrier.

SHIPPING COSTS
Shipping costs are calculated at checkout based on your order size and destination. The exact rate will be shown before you complete your purchase, so there are no surprise charges.

WHERE WE SHIP
At this time, we ship to addresses within the United States and Canada. We hope to expand to additional countries in the future — check back for updates.

INTERNATIONAL DUTIES AND TAXES (CANADA)
Orders shipped to Canada may be subject to customs duties, import taxes, or brokerage fees charged by Canadian customs upon delivery. These charges are the responsibility of the customer and are not included in your order total or shipping cost at checkout. Please check with Canadian customs or your local post office for more information on potential charges before placing your order.

MULTIPLE ITEMS
If you order multiple items, they may ship separately and arrive in different packages, sometimes on different days, since items may be produced at different fulfillment facilities. This is normal and does not mean anything is missing from your order.

LOST OR DELAYED PACKAGES
We are not responsible for delays caused by the shipping carrier, customs processing, incorrect address information provided at checkout, or other circumstances outside our control. If your tracking shows no movement for an extended period, please contact us at mrtoxicshopsupport@gmail.com and we'll help track down your order.

INCORRECT ADDRESSES
Please double-check your shipping address at checkout. We are not able to make changes to an order once it has entered production, and we're not responsible for orders shipped to an incorrectly entered address.

QUESTIONS
If you have any questions about shipping, contact us at mrtoxicshopsupport@gmail.com.